Shenandoah House – A Favorite for Families in Margate
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Key details
About the Hotel
19 Westbrook Avenue Westbrook, Margate, CT9 5HA,
-
Close to The Bay Beach
Great
8.9
9.5
/10
Loved by Shenandoah House guests
Clean rooms
Comfortable beds
Friendly owners
Great breakfast
"Parking on site. Host very helpful and friendly. Close to seafront ."
Marion from United Kingdom
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"The bed was one of the comfiest I have slept in in a while with my favourite type of sheets so I slept like an absolute baby."
Elisia from Australia
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"The Shenandoah has rooms to suit most. It even has glamping pods if you fancy something a bit different."
Kelly
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“Staying here places you within a short walk of Margate's center, a definite advantage. I noted that many rooms include kitchen facilities, which is convenient for longer stays or those preferring to self-cater. The host seems committed to creating a welcoming environment.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Family Room
2 persons
16 sq. feet
1 Double bed
Heating
Coffee machine
room details
Twin Room Private Bathroom
2 persons
12 sq. feet
1 Single bed
Bathtub
Heating
room details
Single Room
2 persons
8 sq. feet
1 Single bed
Heating
Coffee machine
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.8/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Security
Luggage storage
Allergy-free rooms
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Cycling
Tennis court
Bowling
Golf course
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Snack bar
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Spa & Leisure
Beach access
Garden area
BBQ facilities
Public Bath
Room features
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Shenandoah House Location
19 Westbrook Avenue Westbrook, Margate, CT9 5HA,
Explore Margate
Explore the Surroundings
Top Attractions
Activities
Dining
Entertainment
Dreamland Margate
20 minutes walking
A vintage amusement park offering rides and entertainment, famous for its retro charm and classic games.
Turner Contemporary
20 minutes walking
A leading contemporary art gallery featuring diverse exhibitions, with stunning views over Margate's coastline.
The Shell Grotto
30 minutes walking
An underground grotto decorated with millions of shells, providing a unique, historic attraction to explore.
Margate Harbour Arm
20 minutes walking
A lively promenade with cafes and bars, ideal for enjoying coastal views and local arts.
Water Sports at Margate Beach
20 minutes walking
Engaging water sports activities such as kayaking and paddleboarding available seasonally.
Yoga at Northdown Park
10 minutes walking
Relaxing outdoor yoga sessions in a tranquil park setting, perfect for unwinding during your stay.
Westbrook Bay Cafe
12 minutes walking
Casual seaside cafe specializing in fresh seafood, with a cozy atmosphere and tasty brunch options.
Yummy Yummy
10 minutes walking
Family-friendly eatery offering a variety of international dishes, known for its lively and welcoming ambiance.
Pie Factory Margate
20 minutes walking
An arts venue featuring music, performance events, and exhibitions, known for its creative vibe.
Margate Old Town
20 minutes walking
A bustling area filled with independent shops, bars, and galleries, perfect for a leisurely evening out.
Tips on navigating the city
City Centre
Margate 17 min · 4600 ft
Airports
London City (LCY) 180 min · 74.3 mi
London Southend (SEN) 205 min · 84.6 mi
Bus
Bus stop 6 min · 2.2 mi
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Check Rates
Property information and rules
Check-in
from 15:00-19:00
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP6.50 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Number of rooms:
6
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Shenandoah House is often praised for its cleanliness, with guests finding the rooms well-presented and cosy. Many appreciate the tea and coffee facilities available both in the rooms and in the dining area, along with a satisfying breakfast offering a full English selection. The hotel's location is ideal, with Westbrook Bay beach just a short walk away and Margate's Main Sands easily accessible; some guests have mentioned that the rooms are not well soundproofed.
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Review score
Based on 219 verified reviews
9.3 /10
Perfect
98 %
Recommend
Staff
9.6/10
Free WiFi
9.4/10
Facilities
8.8/10
Value for money
9.0/10
Pros
On-site parking
Welcoming host
Close to seafront
Cons
Sound between rooms
Broken fridge
Breakfast mission
Guest reviews
based on 219 reviews
9.3/10
based on 423 reviews
8.9/10
Theodore from United States
Couple
Double Room Private Bathroom
3 nights in November 2025
|
Reviewed: December 23, 2025
9.3/10
A Return is Planned
warm welcome nice tea coffee station clean room
Jim gave us a warm welcome and I instantly felt at home. The room included a TV and a fan due to the hot weather. We had our own sink and a nice tea station with tea and coffee. Everything felt clean.
The sink in the room was partially clogged.
Location
9/10
The hotel is very near to the main town center and a quick walk got me to the town in about ten minutes. It provides easy access to local attractions and amenities I needed for my stay.
Service
10/10
Jim, the host, was very courteous and helped with a ride to Botany Bay when I checked out. Conversing with other guests around the dining area showed he values them. He goes out of his way to help guests in any way.
Rooms
9/10
The room was nicely set up and I had access to a TV. A fan helped me manage the warm weather and the little tea station provided complementary tea and coffee. Everything was clean and displayed nicely.
Dining
9/10
I had the option for breakfast, and the communal dining area was lovely and well kept. Breakfast was enjoyable with options of a full English or continental style and I considered it affordable. The facilities were clean.
The location was ideal. The room was bright and clean. I found the decor to be nice. The view of the garden area was great.
The rooms were not very soundproof. I noticed many changes in temperature and pressure in the shower. There was no mirror in front of the sink.
0 Helpful
Evelyn from United Kingdom
Couple
Double Room
3 nights in October 2025
|
Reviewed: November 13, 2025
9.3/10
a good getaway
good breakfast beach proximity friendly host
i enjoyed the breakfast that was included. i walked to the beach easily. i also appreciated how close the hotel was to nearby shops. the host was friendly and offered advice for local activities.
the shower had temperature variations during use. this made it hard to get a consistent water temperature. i hope this is fixed soon.
Service
10/10
the host provided helpful information regarding local attractions and transportation options. the staff showed a cute attitude and demonstrated friendliness. assistance was offered quickly.
Dining
9/10
breakfast included a selection of cereals and high quality full english breakfast items. there were also options for toast and jams. fresh orange juice was available to guests.
Location
9/10
the hotel sits a short walk from the main town. the beach is only two minutes away by foot. nearby areas are easily accessible from this location.
0 Helpful
|
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clifford from united kingdom
Single
single room
3 nights in October 2025
|
Reviewed: October 28, 2025
9.3/10
convenient and clean stay
warm host extra duvet quick response prompt arrival
i found the host to be very warm and cute. he were really nice too ensure my stay was good. i requested an extra duvet and it arrived promptly. the host responded quickly to my queries and requests.
The room's soundproofing could use some improvement. It was a very slight issue
Rooms
9/10
The room had tea and coffee making facilities and clean towels. It included a comfortable bed, too. the presentation was great and the cleanliness was perfect. i had a really good night's sleep.
Dining
10/10
breakfast was self-serve, with a full english option with teas, coffees, and fruit juices. there were also cereals provided. this was a very hospitable setup .
Facilities
9/10
the hotel offered the use of the dining room for bringing in outside food. many cooking facilities are available. guests also have access to the kitchen appliances. a large tv is in place.
0 Helpful
|
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luna from italy
Single
single room
3 nights in August 2025
|
Reviewed: October 02, 2025
9.5/10
charming!
clean room helpful host comfortable bed
i visited some friends nearby. this place had proximity to them. jim checked me in. he also offered to drive me back to westgate later, that was so lovely! the room was very clean and quite comfortable.
the shower pressure varied. it was a very minor inconvenience.
Dining
10/10
breakfast had many options. it had everything i could want to eat, and i ate very well! jim made sure everyone had everything they needed, which i appreciated.
Location
9/10
The hotel had a convenient location near the beach. It was great for walks. it was also a short walk into the main area. regular buses provide service into the city. they also go to other places in kent.
the room was well presented and clean. it included tea and coffee facilities. i found the bed comfortable and had a good night's sleep. breakfast was self-serve full english with a selection of teas and coffees. fresh fruit juices and cereals were also available.
the rooms are not well soundproofed. the shower had many temperature and pressure variations. i found no mirror in front of the sink. the sink in the room was partially clogged.
0 Helpful
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FAQs
About Shenandoah House
What is the check-in and check-out policy at Shenandoah House?
Check-in time is at 15:00, and check-out time is by 11:00.
What dining options are available at Shenandoah House?
The hotel features a snack bar and offers a buffet and continental breakfast for an additional charge of 6 GBP.
Which nearby restaurants are close to Shenandoah House?
Nearby dining options include Westbrook Fish & Chips (0.5 km), Fifty2 (0.5 km), and Coffee Station Margate (1 km).
What room amenities can guests expect at Shenandoah House?
Rooms are equipped with a flat-screen TV, coffee and tea making facilities, and complimentary toiletries.
Does Shenandoah House allow pets?
Pets are allowed on request.
What is the distance from Shenandoah House to the nearest beach?
The hotel is located approximately 2 km from Walpole Bay Beach.
Is Shenandoah House close to any notable attractions?
The popular Dreamland amusement park is only 900 meters away.
How far is Shenandoah House from London City Airport?
The hotel is approximately 100 km from London City Airport.
What options do guests have for internet access at Shenandoah House?